How-To Generate SP Collect Data from Unisphere

Many times you may be asked to provide “SP Collects” for your EMC Array.  This may be for EMC Support or for your VAR, who may need to see how your existing array is configured.  Either way SP Collect data is very useful and relatively easy to generate.  With the release of Unisphere for EMC Clariion, Celerra and VNX the menus and processes have changed just a little.  Below you will see step by step instructions on how to generate these files from the new Unisphere interface.

         Login to the Unisphere console

         Select the array you want to collect data from

         Click on the “System” tab, then click on “Generate Diagnostic Flies – SPA” under the “Diagnostic Files” section on the right.

          Click YES to generate the SP Collect Data for SPA

         Click on “OK” to confirm the success of the process

         Now click on “Generate Diagnostic Files – SPB” under the “Diagnostic Files” section on the right.

         Click YES to generate the SP Collect Data for SPB

         Click on “OK” to confirm the success of the process

         Click on “Get Diagnostic Files – SPA

         The SP A – File Transfer Manager Window will appear.

  • 1st – sort the files by date with the most recent date at the top by clicking the top of the “Date” column.
  • 2nd – Highlight the “APMxxxxxx.zip” file.  (Depending on your array – your file may not start with “APM” but with a different set of letter.  Regardless, the rest of the file name will be followed by a series of numbers_SPA_date_time)
  • 3rd – Select your destination directory where you want the file saved to.  (Use something easy to find like c:\)
  • 4th – Click the “Transfer” button below the list of files

         Click on YES to confirm you want to transfer the file.

 

         In the “Transfer Status” window – look and wait for the file transfer to report successful. (This may take a minute or so)  Once the transfer is successful click OK.

         Click on “Get Diagnostic Files – SPB

 

         The SP B – File Transfer Manager Window will appear.

  • 1st – sort the files by date with the most recent date at the top by clicking the top of the “Date” column.
  • 2nd – Highlight the “APMxxxxxx.zip” file.  (Depending on your array – your file may not start with “APM” but with a different set of letter.  Regardless, the rest of the file name will be followed by a series of numbers_SPB_date_time)
  • 3rd – Select your destination directory where you want the file saved to.  (Use something easy to find like c:\)
  • 4th – Click the “Transfer” button below the list of files

         Click on YES to confirm you want to transfer the file.

 

         In the “Transfer Status” window – look and wait for the file transfer to report successful. (This may take a minute or so)  Once the transfer is successful click OK.

         Open up Windows Explorer or whatever file manager you use and go to the destination directory where you downloaded the files to.  Verify the SPA and SPB .zip files are there.

         Send those files to your VAR or EMC technical consultant/contact.

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